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How should a Swiss employer set up Zoho People?
A Swiss employer should set up Zoho People with a holiday calendar per canton, working time records that match what employment law and any simplified recording arrangement require, separate handling for cross-border commuters, and policies in each language region. Salaries and social insurance reporting remain in Swiss payroll software or with the fiduciary. A Zoho People consultant designs this, and I do it remotely.
Last reviewed by Vikas Saroj
A Swiss company with staff in Zurich, Geneva and Lugano runs HR across different public holidays, different languages and sometimes different employment practices. Add cross-border commuters from Germany, France or Italy and a good share of part-time contracts, and a spreadsheet of leave balances quickly stops being reliable.
I configure Zoho People around that variety: one employee record, location-based holiday calendars, leave and attendance rules written from your contracts and staff regulations, and a clean monthly handoff to the Swiss payroll solution or fiduciary that calculates salaries and social insurance.
Workshops are held remotely and the engagement runs in English. Policies and self-service texts in German, French or Italian come from native speakers in each region of your company or from a local partner, and Zoho has no commercial say in what I recommend.
Swiss HR setups vary by canton, language and employee status. These services handle that variety in Zoho People.
A holiday calendar per work location, reflecting cantonal and in some cases communal holidays, maintained by HR each year and assigned automatically when an employee changes site.
Attendance capture, breaks and overtime set up for employees who record time in full, and simplified recording for groups where an agreement allows it, as your employment advisor confirms.
Holiday entitlements by age group or contract as your staff regulations define them, plus illness, accident, military service and maternity absences recorded with the data payroll and insurers need.
Records for commuters living in neighboring countries, with residence, permit type and home-office days tracked where your advisor says they matter for tax or social insurance.
Self-service screens, leave rules and onboarding documents in German, French or Italian, written by native speakers in each region, with English kept as the shared management layer for directors and HR.
Monthly absences, overtime and master data changes exported to Swiss payroll software or your fiduciary, with headcount and absence totals compared after every payroll run so that differences surface at once.
Sites, cantons, languages and contracts
One system, regional rules
Region by region, in language
Swiss public holidays are largely set by the cantons, and some vary by commune or by religious tradition. An employee in Geneva, one in St. Gallen and one in Ticino can each have a different set of days off. In Zoho People each work location gets its own calendar, and employees inherit it from their location.
Leave rules then come from your contracts and staff regulations. The statutory minimum differs for younger employees, many employers grant more, and part-time staff need pro-rated balances. Absence types need specific care in Switzerland:
No diagnosis or medical detail belongs in Zoho People; a status and the certificate date are enough. I write each type as a rule, test it with real cases from recent months, and have HR or the fiduciary confirm the treatment before balances go live.
Swiss employment law generally requires employers to record employees' working time, with options for simplified recording or, under defined conditions, waiving detailed recording for certain senior or autonomous staff on the basis of an agreement. Which option applies to which group is a question for your employment advisor, and it should be settled before configuration.
Zoho People can support each option:
I assign each employee to a recording group, so the rule follows them when they change role. Overtime under the contract and extra hours beyond the legal maximum are kept apart as your regulations define them, because compensation may differ, and the totals passed to payroll are reconciled each month. Mobile check-in with location data is optional; I enable it only where there is a clear reason and employees have been informed.
Swiss employers rely heavily on cross-border commuters from France, Germany, Italy or Austria. Their records carry details that resident staff do not need: country of residence, permit type, and sometimes a log of days worked from home or abroad, because those days can affect tax and social insurance outcomes. The rules depend on bilateral agreements and change over time, so your fiduciary or advisor decides what must be tracked. I make sure Zoho People can hold it, with access restricted to HR.
Language is the other dimension. Staff in Zurich, Lausanne and Bellinzona need policies that read naturally in each language, not machine translations. My approach:
The same pattern underpins the multilingual rollout described on my Zoho One Switzerland page.
Swiss payroll covers salary, social insurance contributions, pension fund deductions, withholding tax for some employees and electronic salary reporting to authorities and insurers. It is typically run in Swiss payroll software or by the fiduciary. Zoho's payroll application is sold only in selected countries; ask Zoho whether a Swiss version is available rather than assuming one. Unless it is, Zoho People stays the HR input and payroll stays where it is.
The handoff covers:
The payroll journal then lands in the ledger, in Zoho Books or in the fiduciary's package, as described on my Zoho Books Switzerland page. Holding salary amounts in Zoho People is optional; leaving them in the payroll system narrows who can ever see them.
Employee data falls under Switzerland's revised data protection law, the FADP, and possibly under GDPR for staff or entities in the EU. Your legal advisor interprets both. My contribution is an inventory of the personal data Zoho People holds, roles and access per category, retention rules, and a clear answer on hosting. Zoho runs a European data center region; whether a Swiss organization can be hosted elsewhere, and whether your contracts require hosting in Switzerland, are questions to put to Zoho early. The wider hosting discussion sits on my Zoho consultant Switzerland page.
I advise against Zoho People, or parts of it, when:
For the product overview see Zoho People, and where hours are billed to clients, Zoho Projects in Switzerland covers the project side. Broader platform questions are handled on ERP consulting for Swiss companies and the Switzerland hub.
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Yes. Each work location carries its own holiday calendar, so staff in different cantons, or in communes with local holidays, see the days that apply to them. HR updates the calendars each year, and employees who move site switch calendar automatically through their location.
It can. Employees covered by simplified recording can enter a daily total instead of start and end times, while others clock in and out in full. Which groups qualify, and under what agreement, is for your employment advisor to confirm; I configure recording groups so the right rule follows each employee.
Plan on no unless Zoho states otherwise for Switzerland. Swiss payroll, social insurance and electronic salary reporting typically run in Swiss payroll software or at the fiduciary, while Zoho People feeds it absence, overtime and personnel changes through a monthly export that the payroll side has tested and approved.
Do not assume it. Zoho runs a European region, and the region is tied to the organization when it is set up. Ask Zoho which regions a Swiss organization can use and confirm in writing where data and backups sit. Your legal advisor then decides whether that meets the revised FADP and any client contracts.
The engagement runs in English, and my output is the policy skeleton plus English source texts; native speakers in each language region of your company, or a local partner, write the versions employees read. I then test that self-service screens and notices appear in the right language for each user.
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